I didn’t really appreciate what it must be like to have a car breakdown when you’re towing a caravan until last weekend. I was away with the family on a trip to the Derbyshire Peak District, and when we ground to a halt about a mile from a roundabout there seemed to be no apparent reason. Thirty minutes later we were close enough to the front of the queue to see what had happened – a stationary caravan, a 4x4 with the bonnet up and a very stressed-looking mum and two kids standing on the verge. Dad was nearby, on the phone and presumably talking to his breakdown cover provider. Traffic was filtering slowly from two lanes into one to get round the blockage they were causing.
A clue to the reason why the mother was looking so stressed came from the group of young lads a couple of cars ahead of us, who were clearly shouting something unpleasant and unnecessary out of window at her. All I could see was her hanging on to her kids tightly and I could lip-read the word ‘sorry’ in her reply. Taking your frustration on someone who has broken down seems a bit stupid to me; I’m sure there’s a hundred places that family would rather have been than causing a tailback. And given the black smoke that was belching from the back of the lads’ ageing car, I would have thought the tables could have been turned at any point.
After recording my breakdown on the app I was phoned back within a couple of minutes to let me know when help would arrive. They called me back to che...
Philip
2 Days Ago
I would highly recommend Start Rescue as it is low cost but Great Service!!! I was back home in less than an hour!!!
John Salmon
3 Days Ago
Phone answered quickly & got my car started within the agreed time - great service!
customer
4 Days Ago
Brilliant service from start to finish. Pick up of the vehicle was on time and went smoothly.
Mr S Mead
4 Days Ago
Amazing service. Regular updates and checking in with us regularly to make sure we were ok.
Very helpful when arrived to tow us home and took us to g...
Sheena Cannon
4 Days Ago
Car Doors Locked with the engine running!
The doors self locked (don't know why - it's not supposed to lock unless the car is moving at >10mph).
Keys...
Gavin Ward
4 Days Ago
Great communication very experienced mechanic and prompt recovery.
CHARLOTTE COOPER
5 Days Ago
You only know how good your breakdown cover is, when you need it. The price was 25% of the main breakdown providers, but I chose this company as the...
Elspeth Watson
6 Days Ago
I was using my parents car who had this cover, so didn’t know what to expect. They were absolutely brilliant: quick, helpful, and friendly. Whilst wai...
Zac
6 Days Ago
INITIAL CONTACT AND ACTION EXCELLANT. I REQUESTED A RACOVERY AT LATER DATE. RECOVERY TURNED UP, DIAGNOSED OF FAULT AND WITHIN 50MINS, NEW BATTERY FITT...
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